Disclaimer

Prices, specifications, and promotional offers are subject to change without prior notice. Star Computer is not responsible for typographical or photographic errors. All retail products come with the manufacturer’s original warranty. Star Computer does not provide technical support or sales advice. Images displayed on our website may be digitally enhanced or sourced from different sites. The color, size, and texture of the products may vary from what is shown online. We reserve the right to cancel any order without prior notification.

Payment Terms

We highly recommend confirming stock availability before making a payment. Payments can be processed through the Bkash digital payment gateway. Additional gateway fees may apply for online payments. Refunds for payments may take 10-15 business days and could incur additional costs. Fees charged during the payment process will not be refunded. All payment terms and rights are reserved by Bkash. Please carefully review the Payment Terms, EMI Terms, and Refund & Return Policy before completing any transaction.

Product Listings

Star Computer strives for accuracy in product descriptions, images, compatibility references, specifications, pricing, links, and other related information. However, due to human error or other factors, we cannot guarantee that all descriptions, images, compatibility references, specifications, pricing, links, or other product details are entirely accurate, complete, or current. Star Computer is not liable for any such errors.

Processing Time

Orders are typically processed within 48-72 hours, provided items are in stock and payment verification is completed. While we do not guarantee same-day shipping, we will make efforts to fulfill orders promptly. Orders are not processed on weekends or holidays. Please review the Delivery Terms for more information.

In the event that a product is listed with an incorrect price due to typographical, informational, technical, or other errors, Star Computer reserves the right to refuse or cancel any order for such product and make necessary corrections. Additionally, links to external websites provided on Star Computer’s site are intended for informational purposes, and Star Computer is not responsible for the content or representations made on those sites.

RMA Claims

To initiate a warranty claim, customers must provide proof of purchase (invoice or receipt). Customers are responsible for return shipping costs for all warranty services. Star Computer reserves the right to refuse service to any individual. Compatibility of products is not guaranteed, and customers should contact the manufacturer directly for compatibility issues. For more information on refunds, returns, and dead-on-arrival products, please refer to the Return & Refund Policy.

Physical Damage Policy

Any physical damage to products purchased from Star Computer will void the warranty. This includes improper installation, physical damage, burns, removal or tampering with stickers, liquid damage, or mishandling. In such cases, Star Computer will return the damaged product to the customer at their expense.

Warranties: Manufacturer Warranty Only

Star Computer is a retailer, not the manufacturer of the products sold. All products purchased through Star Computer may be covered by the manufacturer’s warranty, service, and support policy (if applicable). Star Computer passes on the manufacturer’s warranty to the customer, and any warranty claims should be made directly with the manufacturer. Star Computer does not provide any other express or implied warranties, including but not limited to implied warranties of merchantability or fitness for a particular purpose.